I am a FasTrak accountholder, but I received a toll violation notice. What should I do?
If you opened your FasTrak account in the Bay Area and received a violation notice, you can resolve it either online by going to Violations, or by mail by providing your FasTrak account number or toll tag number on the notice and submitting it to the address indicated on the notice. You should also update your account information to make sure all your vehicle information is registered correctly. Your toll amount will be charged to your account, and any penalties may be waived.
If you opened your FasTrak account at a toll facility in Southern California (e.g., 91 Express Lanes, San Joaquin Hills, Foothill, and Eastern Toll Roads, Interstate 15, or South Bay Expressway) and received a violation notice from the Bay Area FasTrak Customer Service Center, you have 10 days from the date of the violation notice to contact the toll facility where you opened your account and provide your vehicle license plate number. After you have done so, the toll amount you owe will be automatically charged to your Southern California FasTrak account.
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